Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Vendapex.

Order Processing

Orders are processed within 1–3 business days after payment confirmation.

Orders are not processed on weekends or public holidays.

Shipping Time

Hong Kong SAR:

Standard Shipping: 5–10 Business Days

International Orders:

Standard Shipping: 7–15 Business Days

Delivery times are estimates only and may vary due to customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.

Shipping Fees

Shipping fees are calculated at checkout based on the destination and order value.

Free shipping promotions may be offered periodically.

Tracking Information

Once your order has shipped, tracking information will be sent to your registered email address.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Vendapex is not responsible for delays or delivery issues resulting from incorrect information submitted during checkout.

Lost or Damaged Shipments

If your package arrives damaged or appears lost during transit, please contact us immediately.

Email: sure@vendapex.com

We will work with the shipping carrier to investigate and assist with a resolution.

Contact Information